baratron: (ankh)
[personal profile] baratron
I am fuming. Today I was sent a formal warning by eBay for not paying for something, when I sent the payment for this item more than a month ago. I was feeling vaguely depressed before this happened - Richard made me go and take my tablets as I was starting to get withdrawn - and now I just want to sit and cry. I know it's stupid - it's someone else's mistake, and it's not even important. I mean - a Non-Paying Bidder Warning on eBay - that's not like being fined £5000 in error. It's a tiny little thing that no one other than me would even know about. But it hurts because it's totally undeserved, and it hurts because I'm down anyway.

I paid using Western Union's BidPay service, which is a useful way to get money to people who live in the US. This means that I have a good record of the transaction: things like the exact time and date that I paid and the number of the money order that Western Union sent to the trader. (I've even checked, and not only has the trader received my payment, she has even paid it into her bank account). I've emailed all of this information to eBay UK's Customer Support, and included copies of email sent between me and the trader. This should all be sorted out by the time I get up in the morning. But I'm still extremely upset and annoyed about it. I'm also worried about whether I'm actually going to receive the goods that I've paid for.

I know this is nothing important in the grand scheme of things. But my emotions aren't good at listening to reason. It took all my effort, and an hour's writing, to get my initial rant into an orderly letter suitable for emailing. Now my head hurts and I feel sick. Why do I let myself get so upset about little things?

Date: 2001-10-15 01:30 am (UTC)
lovingboth: (Default)
From: [personal profile] lovingboth
A month?? I'd have started a complaint against the trader by now...

Does she have any feedback on her selling? I'd also be extremely tempted to leave some, especially if you know that she paid in the money say a couple of weeks ago.

hug.

Date: 2001-10-15 01:47 pm (UTC)
From: [identity profile] baratron.livejournal.com
In this case, I had no idea that anything was wrong with the transaction, because I couldn't remember if I had asked for the goods to be sent by air or surface mail. If it'd been surface mail, it can take 4-6 weeks from items to get from the US to the UK. So a month wouldn't actually have been that long to wait. Also, she has a feedback score of almost 50, so I wouldn't have expected problems.

No, having had a reply from this trader, I think she's an idiot. She's blaming BidPay for not sending her the money order, when she's had it and paid it in. My new rule is to never buy anything from a seller whose item description is all in block capitals or without punctuation.

Date: 2001-10-15 03:48 am (UTC)
nitoda: sparkly running deer, one of which has exploded into stars (Default)
From: [personal profile] nitoda
HUGS

I confess to being scared of eBay - I've never used it. If someone would give me a tutorial, maybe it would be a fun thing to do? Or maybe not, it turns out. Not if they treat my friends like dirt.

On top of which, see my own entry for what went wrong HERE today!

nickie{D}

Date: 2001-10-15 01:50 pm (UTC)
From: [identity profile] baratron.livejournal.com
Aww, don't be scared. eBay's pretty good if you know how to use it properly. I don't think I could conduct a tutorial over email, but I could show you sometime when we're in the same place with a net connection.

Thanks for the hugs :)

Date: 2001-10-15 03:30 pm (UTC)
nitoda: sparkly running deer, one of which has exploded into stars (Default)
From: [personal profile] nitoda
We should make that happen!

More hugs,

nickie{D}

Date: 2001-10-15 05:34 am (UTC)
From: [identity profile] inquis.livejournal.com
Awww *hugs* - you know, I would be getting just as upset over something like that - it's not a matter of the actual warning, it's the principle of the thing. I've never personally had a problem with Ebay, but I know I would be upset if I had anything like that happen... let your rage out - don't worry if it seems overblown, just make sure it stays rage offline, and that it doesn't spill over into online.

Date: 2001-10-15 10:38 am (UTC)
From: [identity profile] thekumquat.livejournal.com
{hug}
As they say: To err is human, to really screw up requires a computer.
Yes, we *know* it'll get sorted, but I think it's that feeling that it shouldn't have happened that makes people get upset when these things happen.

Hope your rant is effective.

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