life as seen by Millward Brown

[baratron]

As some of you may know, I work for a market research company. I'm not amazingly convinced of the value of some of the surveys we conduct, but I do find interesting clumps of answers. I'd often like to tell people about them, but I'm worried about giving out information That Could Bias The Study. So I generally just discuss them with people at work.

But yesterday I was working on a one-off study about women's clothing. We were asking women and teenage girls what made them choose to buy the clothing they do. Everyone I spoke to mentioned the colour and fabric, and things like how well-made it was - but no one mentioned comfort at all. Now, I know I'm a geek and I have an engineer's approach to clothes - i.e. if my clothes keep me warm and dry and stop people shrieking at me in the street, then they have done their job - but I was very surprised by this. There are two possible conclusions that I can think of. Either:
a) all of the women I spoke to were the right shape and size that they could buy from any women's fashion store and have the clothes be comfortable
or
b) the women I spoke to have been buying clothes from women's fashion stores for so long that they've forgotten that clothes are supposed to be comfortable

I suspect the latter.

Comments

[treacle-well.livejournal.com]

It could be that "comfort" is more of a meta concept and people think you are asking for "details." Fabric and well-madeness can be aspects of physical comfort. If I perceive something is well-made I also think there's a higher chance that it will fit me less awkwardly and therefore be more comfortable. Some fabrics feel nice, and others are scratchy or don't move with you (and that "moving with you" is also an aspect of good tailoring).

But, I also suspect there is an aspect of either assuming that clothing will be comfortable, or not comfortable, as a given, and therefore not something one thinks to mention specifically when surveyed.

[jinian.livejournal.com]

That's pretty much what I was thinking too.

[redbird]

I'm inclined to agree. Fabric, for me, is partly comfort--how does it feel against my skin, how does it feel when I sweat, does it keep me warm/cool?--and partly ease of care (or I'd own more silk than I already do).

I also suspect many people have dealt with comfort partly by deciding what kinds of clothes they like--this is why I don't buy turtlenecks, for example--and it's thus off in the corner as a solved problem. If I know I don't like turtlenecks, and my friend knows she doesn't like jeans, we just aren't even considering things in those categories; someone who is comfortable in turtlenecks will pick one based in part on color.

[baratron.livejournal.com]

Heh. Unfortunately, off the top of my head now I can't remember the exact answers that people gave to be able to apply your theory to them. But it's an interesting theory.

When I think of fabrics "moving with" me, though, I think of my sleeping bag, which is a mummy-shape one with a hood. Now, the idea is that you sleep with the bag pulled tightly around you in all directions. But I roll around so much in the night that it's inevitable that at some point I will wake up to find the hood over my face, and slowly choking me to death!