Damnit.

[baratron]

We should have ADSL, but we do not.

Our ISP has upgraded our account to ADSL. BT have (allegedly) upgraded our phone line to ADSL. We have bought and installed an ADSL modem (which looks like a ray!). But we do not have ADSL connectivity, damnit.

wuzzie is blaming BT - he thinks that the line quality is not good enough for the connection to succeed. And in the meantime I have lost two days' of email.

Comments

[baratron.livejournal.com]

I actually have no idea how they test the line quality, but it takes about a week in total from when you first order it until the connection is active. PlusNet recommend that you don't order an ADSL modem until you have the final confirmation that the connection is there. Even then, it was three days after we had received that confirmation until the line actually worked - so BT clearly lie.